To Report Technical Problems

Report of technical problems

Butaca TV offers users many options to watch our movies and television series for free. That is why we have developed applications for Android, IOS, Roku, Chromecast, Android TV, Fire TV and many more options. Unfortunately, due to different geographic regions, hardware and software versions, and different internet speeds, users may occasionally experience problems. You can help us resolve those issues in future updates by completing the following report. Most of these questions are optional, and some may not apply to you. We greatly value your comments as they will be of great help to us.

Name (Optional)

Email (Optional)

Please summarize the problem you are experiencing. If the application "crashed", was it in some section or was there a specific action that caused it (for example, when playing a movie, or navigating to a certain section)? *

What device are you using? (Optional)

Please provide us with as much information about your device as possible (hardware model number, if you are using our apps, include the version number found in the account or settings section). If it's related to Chromecast, please provide the name of the device you're streaming from. (Optional)

What country and region (state / city) were you in when you experienced the problem? (Optional)

Transmission-related issues are often related to Internet speed. What is your internet speed? You can find out using a free service like: https://www.speedtest.net/ (Optional)

If you have a problem with a specific movie, please let us know the name of the movie, below. (Optional)